Applications: Communication - Email & Instant Messaging

Windows Default: Windows Mail/Outlook
What I Use: Outlook
Ubuntu Default: Evolution

Separate communication suites are a bit of a dying breed these days, largely due to the aforementioned rise of the web browser. Thanks to services like Gmail, web based email has taken a massive dent out of the need to use an email client, and new services are popping up that are starting to do the same for instant messaging. But they’re not dead yet, and more importantly I’m too old fashioned to give up my dedicated email and instant messaging clients, so this is a matter I consider important.

The default email client on Ubuntu is Evolution, a clone of Outlook. As Outlook is my default email client under Windows anyhow, this worked out quite well for me. Because Evolution is an Outlook clone, it features not just email, but contact lists and calendaring too, supplanting the need for separate applications for those under Ubuntu.

At the same time, because Evolution is an Ubuntu clone, there’s not a lot I can say about it – it’s a clone, there’s not much unique to it. What it is however is a good clone when it comes to my needs. Credit is due where deserved in cloning the monster that is Outlook, because Evolution did email, contacts, and calendaring for me just as well as Outlook does.

The only notable issue I had with Evolution is that it does not have a way to import Outlook PST files. It’s possible to do it, but it involves using Mozilla’s Thunderbird email client as an import/export mechanism. To be clear I’m not faulting Evolution here since PST is a closed Microsoft format.

Users coming from Windows Mail will be a bit less at home, but at the same time Evolution is likely an improvement for them for all the same reasons that Outlook is a better client than (and the de-facto Windows email client in place of) Windows Mail. Perhaps a more direct benefit is that since Evolution is pre-installed with the base OS installation, you don’t need to go hunt down a real email application after the OS installation. Never underestimate the annoyance of having to install more software.

If this description seems short, it’s not for the lack of effort or a dislike of Evolution. In fact I’m plenty happy with it, but as I use it it’s just Outlook with a different GUI. So far as I’m concerned this is a good - if unexciting – thing when coming from Windows and Microsoft Office.

Final Verdict: Meets My Needs

 

Windows Default: None/Windows Live Messenger
What I use: Trillian
Ubuntu Default: Pidgin

Somewhere along the way to Vista, Microsoft decided to decouple some applications from the OS, MSN Messenger was one of them. As a result Vista does not come with an instant messaging client of any kind, rather it comes with a link to go download the latest version of Windows Live Messenger. Not that it would necessarily be of much use, the last time I saw any statistics for instant messaging network usage, the vast majority of North American users were on AOL’s AIM network. In this case Windows may as well not have an official instant messaging client, because unless you use the MSN network (or Yahoo network) there’s no practical difference.

So it’s a nice change of pace when we note that Ubuntu comes with a multi-protocol instant messaging client as part of the base OS install. Pidgin (née GAIM) supports AIM, Yahoo, ICQ, MSN, and a boatload of smaller networks, thoroughly eliminating any possible problem of not being able to connect to your network of choice. Like Firefox, Pidgin is another significant multi-platform application, and is found on Windows and Mac OS X too.

Moving on to features, Pidgin hits all of the checkboxes as far as requisite features are concerned. Buddy lists, chat logging, file transfers, emoticons, end-to-end encryption, etc are all supported. What helps to set Pidgin apart from other clients, and this one again drawing a parallel to Firefox, is its support for plugins. Plugins aren’t new as far as instant messaging clients are concerned, but many clients don’t support them.

Pidgin comes with 30 such plugins, ranging from tools to integrate Pidgin with Evolution, to adding support for mouse gestures. Some of these are standard features in other IM clients, so clearly not all 30 plugins are by any means unique. I’m also going to throw built-in spell-checking in this category – not new, but sorely missed from a lot of clients.

Coming from Trillian, Pidgin is effectively a drop-in replacement. The two don’t have feature parity (Trillian has more features, specifically audio/visual chatting) but as far as I use either client, I don’t use anything that makes the two notably different once a few plugins are installed. Much like Evolution there’s undoubtedly some missing features once you get deeper that would be of concern to the hardcore users, but it’s nothing that rears its head for me.

Final Verdict: Meets My Needs

Applications: Web Browsing Applications: Audio Organization/Playback
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  • fepple - Friday, August 28, 2009 - link

    That is exactly how the usability tests are performed. Developer asks Mom "can you change the background" then records what they do
  • fepple - Friday, August 28, 2009 - link

    So i tried to find some links about this relating to gnome, but only got some pretty old ones. There are other methods they are using as well, like the 100 paper cuts idea. honestly have a look around and you'll see how much of a focus it is, particularly with ubuntu
  • ap90033 - Friday, August 28, 2009 - link

    Face it, Linux is still back in Windows 2000 days. Try getting SLI working, 1080P working right, games working. IT IS Way to much trouble and damn near impossible for regular users. In Windows or Mac its next to no work and very little issue. Wake up guys, Linux has Potential but thats it. BECAUSE those who advocate it spend so much energy defending what is "easy" to them when they ought to use that energy making it ACTUALLY easy and USER USER USER USER (DO YOU UNDERSTAND THIS WORD?) FRIENDLY... NOT PROGRAMMER FRIENDLY...
  • newend - Wednesday, September 2, 2009 - link

    All of the things you mention are probably not that easy for grandma to do either. People thrive on saying it's so hard to do things in Linux, but I think it's generally not intuitive to use most computer systems. Imagine if you had no exposure to computers how difficult any system would be. A few years ago a friend of mine wanted me to install some software on her Mac. I had no idea how to do it. I've been using computers since I was 5 years old, but had to google for information on installing software.

    I actually think that Yum/Apt repos actually make it significantly easier to install software. The other day I wanted an application to take a photo with my webcam. I simply did a search "yum search webcam" and looked at the descriptions of included software and found Cheese which did exactly what I wanted.

    When you know exactly what you want, and it's not available in the repos you use, I agree it is more difficult to get it installed. Still with both Red Hat/Fedora and Debian/Ubuntu, you can do an install by downloading a package file. This doesn't get you the benefit of automatic updates, but it's just as easy to install as an MSI file.
  • fepple - Friday, August 28, 2009 - link

    Well maybe they would want '1080p' but I'm not sure how that could be a problem unless you have some strange hardware that requires a specific driver... like another OS sometime needs you to go to a manufacturers website ;)
  • Penti - Tuesday, September 1, 2009 - link

    Installing nVidia drivers and XBMC or mplayer isn't that hard.

    But keep in mind there is only homebrew codecs on Linux which OEMs like Dell can never ship with there computers and has limited support of proprietary formats such as BD. It's the same codecs as ffdshow, or as in XBMC or VLC on Windows. What's lacking is a PowerDVD with BD support. w32codecs is also available for gstreamer, giving alternative support for WMV and such. Installing ubuntu-restricted-extras is essentially the only thing you need for it to work in Totem if you don't need/have VDPAU support. XBMC is definitively a decent platform to playback warez. You need to rip blurays to be able to play them back at all though. But an Ion is definitively powerful enough for 1080p h264 under linux. But because all that software contains unlicensed patented codecs Canonical don't officially support any of it. So it won't work on ubuntu OOB. Codecs aren't free.
  • fepple - Friday, August 28, 2009 - link

    Thing is, 'regular users' dont care about SLI, 1080P and Windows Games... "where is the browser/word processor/email?" :)
  • CastleFox - Friday, April 9, 2010 - link

    Great review. Thank you for reviewing 8.04 LTS Please review 10.04 when it comes out. I am interested to see if they software center has changed the authors opinions.
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