Background

I think it's impossible to offer a purely objective review on an operating system – qualitative data like the GUI and nebulous concepts like “ease of use” can't be measured. There is a degree of subjectivity in such a review, and I believe it's important to relate that in this article To that extent a bit of background on myself is probably going to be helpful on relating my point-of-view on matters, before jumping into Ubuntu. This section is being written prior to my even touching Ubuntu, so that it doesn't end up reflecting my experience, rather than my expectations.

Based on the computers I have owned and the operating systems I have used, I would best be classified as a Windows user. Like many of our readers (and our editors) I have lived the Microsoft life, starting from DOS and going straight through to Vista. I have clocked far more time on Windows than anything else, and it's fair to say that's where my skills (troubleshooting and otherwise) are strongest.

With that said, I am by no means limited to just a single OS. As was customary for most American schools in the 90s, I had access to the requisite Apple IIs and Macintoshes. But to be frank I didn't care for Mac OS Classic in the slightest – it was a remarkable OS in 1984 and even in 1993 and the age of Windows 3.1, but by the time Windows 95 rolled around it was more of a nuisance to use than anything else. It's through a cruel joke that when starting work in IT in 2001, I was tasked with using the newly released Mac OS X 10.0 “Cheetah” full-time to gauge its status for use on the organization's Macs.

Apple didn't ship Mac OS X as the default OS on their Macs at that time, which should tell you a lot. Nevertheless, while I abhorred Mac OS Classic, Mac OS X was far more bearable. The interface was better than anything else at the time (if not a bit too shiny), application crashes didn't (usually) take out the OS, and the Terminal was a thing of beauty. Sure, Windows has a command line environment, but it didn't compare to the Terminal. Mac OS X was a mess, but there were nuggets to be found if you could force yourself to use it.

I'll save you the history of Mac OS X, and we'll pick up in 2004, where Apple had improved Mac OS X a great deal with the release of 10.3 “Panther.” At this point I was a perfectly happy Mac user for my day job, and I probably would have used one at home too if it wasn't for the hefty price of a Mac and the fact that it would require having an entirely separate computer next to my gaming PC. A bit later in what was probably a bad idea, I convinced Anand to try a Mac based on the ease of use and productivity features. This resulted in A Month With A Mac, and he hasn't left the platform since.

Finally we'll jump to the present day. I'm still primarily a Windows user since I spend more time on my desktop PC, while my laptop is a PowerBook G4. I would rather be a Mac user, but not a lot has changed in terms of things preventing me from being one. To replace my PC with a Mac would require throwing down money on a workstation-class Mac Pro that is overkill for my processing needs, not to mention my wallet.

I also am not a fan of dual-booting. Time booting is time wasted, and while I am generally not concerned about boot times, dual booting a Mac would involve rebooting my desktop far more often than the occasional software installation or security update currently requires. It also brings about such headaches as instant message logging being split in two places, difficulty accessing documents due to file system/format differences, and of course the inability to simultaneously access my games and my Mac applications. In theory I could game from within Mac OS X, but in reality there are few native games and virtual machines like Parallels and the Mac branch of Wine are lacking in features, compatibility, and performance.

I also find the Mac to be a weak multimedia viewing platform. I'll get into this more once we start talking about multimedia viewing under Ubuntu since much of the underlying software is the same, but for now I'll say that libavcodec, the standard building block for virtually all *nix media players, is particularly lacking in H.264 performance because the stable branch is single-threaded.

So while I'm best described as a Windows user, a more realistic description would be a Windows user that wants to be a Mac user, but can't bear to part with Windows' games or media capabilities.

As for my experience with Linux, it is not nearly as comprehensive. The only time I ever touched Linux was in college, where our department labs were Dells running Linux and the shell accounts we used for assignments were running off of a small Linux cluster. I never touched the Red Hat machines beyond quickly firing up Netscape Navigator to check my email; otherwise the rest of my Linux usage was through my shell account, where I already had ample experience with the CLI environment through Mac OS X's terminal.

My expectations for Ubuntu are that it'll be similar to Mac OS X when it comes to CLI matters - and having already seen screenshots of Ubuntu, that the GUI experience will be similar to Windows. I am wondering whether I am going to run into the same problems that I have with Mac OS X today, those being the aforementioned gaming and multimedia issues. I have already decided that I am going to need to dual-boot between Ubuntu and Vista to do everything I want, so the biggest variable here is just how often I'll need to do so.

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  • zerobug - Monday, February 1, 2010 - link

    Regarding benchmarks and Linux-focused hardware roundups, one thing worth of consideration is that while Microsoft places strong resources on O/S development to create features that will require the end users the need to get the latest and greatest powerful hardware, Linux places their efforts in order that the end user will still be able to use their old hardware and get the best user experience while running the latest and greatest software.
    So,the benchmarks could compare the user experience when running popular software on Microsoft and Linux O/S's, with different powerful machines.
    For this, you could pick up some popular open source and proprietary (or their free equivalents) application that can run both Linux and W7. and compare the price, time and power consumption for retrieving, saving, processing, compiling, encrypting,decrypting compacting, extracting, encoding, decoding, backup, restore, nº of frames,etc, with machines in a range of different CPU and memory capacities.
  • abnderby - Thursday, September 3, 2009 - link

    Let me say this, I am a Senior Software QA Engineer, I have been testing windows, windows apps, DB's and web sites for over 10 year now. I am what you could consider an windows guru of sorts.

    I have off an on always gone and tried linux from red hat 5, 6, ubuntu, suse, fedora etc... Linux is not and has not been ready for mainstream users. Sure simple email, word docs web browsing it is ok.

    But in order to do many things I want to do and many advanced windows users the author and many commentors are right. Linux people need to get out of their little shell and wake up.

    Linux has such great potential to be a true contenderto windows and OSX. But it lacks simple usability. Out of the box it can come nowhere close to MS or Apple offerings. The out of the box experience is truly horrible.

    Hardware drivers? good luck I run RAID cards that have no support. Forget the newest graphics and sound cards. Connecting to shares just as the author mentioned a hassle of a work around.

    Again as stated elsewhere Linux needs someone who programs and or scripts to get things done right. I have neitherthe time or patience for such. I use command line when needed. I would rather have 2 or 3 clicks and I am done then have to remember every CLI for every thing I need to do.

    Time is money, time is not a commodity. Linus wastes too much time.

    It is geting better with each distro true. But It has been 11 years from red hat 5?? and Linux is not a whole lot better than it was then.

    What is needed if Linux really wants to make a stand in the desktop space, is a unified pull togeher ofall distro's. Sit down and truly plan out the desktop. Put together a solid platform that out of the box can really put the hurt on MS or Apple.

    Look what Apple did with OSX! And how many developers are wrking on it? How many developers are working on Linux all distro's? OSX is a jewel in 7 years it has matured much farther than any *nix distro. And has a following that cannot yet be challenged by any distro available.

    Why is it that when win2k came out Linux was claiming to be superior, and yet after 10 years of development it is hardly comparable to XP let alonevista/win 7 or OSX?

    You guys really need to wake up and smell the coffee!

  • Penti - Monday, September 7, 2009 - link

    Of course it's not ready for consumer desktops, there are no serious distributions for that.

    It means no DVD player OOB, no proprietary codecs, no video editing software, no proprietary drivers which works magically. Of course not is SLED and RHEL Desktop ready for normal users it's targeted for Linux admins to set up the environment. Community distributions won't have as easy time to be set up by those. Community distros will also always lack the above mentioned stuff. It's simply not legal for them to offer it OOB. OS X is actually older then Linux and ran on x86 before Apple bought Jobs NeXT company. It's also supported by an OEM. (OEM = Themselves). Which no Linux dist is. It also uses many GNU technologies like GCC, X11 (optional but included on disc), bash shell and so on, and of course SAMBA for SMB/CIFS, on the server edition they use a modified openldap server, dovecot and postfix for mail, Apache, PHP, Perl, MySQL etc. Stuff thats developed on Linux and has matured thanks to it.

    There's a lot of problems with having just community supported stuff, but that doesn't mean it's useless or sucks. Sure the kernel aren't really helping getting drivers in there, by locking out closed source stuff but they end up useless if they are proprietary and not updated any way. For the servers just buy RHEL or SLES certified stuff and you get all the hardware support-needed. But on the other hand you wouldn't be much successful in running 7 year old video drivers in Windows either. Community distros definitively don't need to cease existing for the creation of a commercial one. But there will never be one linux and that's really the beauty of it not the course. It wasn't meant to be something rivaling windows and the kernel developers has no desire to create a distro. That's why we can see Linux in stuff like Android and Maemo. And from home routers to mainframes and supercomputers. For a commercial entity targeting that many devices wouldn't be possible. Not with the same basic code and libraries. There are definitively some top notch products and solutions based on Linux and GNU. But Linux doesn't want anything as it's not an entity. And it's really up to GNOME and KDE to create the desktop environment. It's not the distros that shape them and write all the libraries that software developers use to create their software. As there are no major consumer desktop distro maker there is also no one that can really steer them by sponsoring work and holding discussions either. Not towards a unified desktop environment for normal non-tech users anyway. Also GNOME and KDE has no desire to create a exclusive platform around their software. OS X is a innovative 20 year old OS (since commercial release) and is actually based on work before then (BSD code). OS X UI is really 20 years into it's making and builds heavily on the next/openstep framework. On other Unixes there hasn't been any such heritage to build on, X was an total mess on commercial Unixes and I would actually say it's a lot better and more streamline now. There's just Xorg now, sure there are a lot of window managers but only two major environments now so it's still better then when all the vendors had it's own and couldn't make up it's mind on which direction to go and standardize on. In the middle of the 90's there where like at least 4 major Unix vendors that all had their own workstations.
  • fazer150 - Friday, September 4, 2009 - link

    which Linux distro have you tried? did you try the PCLinuxOS which is atleast as usable as windows xp, 2003?
  • nilepez - Sunday, August 30, 2009 - link

    Most end users are not comfortable with the command line. Linux, even Ubuntu, is still not ready for the masses. This shouldn't be confused with the quality of the OS. It's mostly GUI issue. I've also had some issues with installers failing. Some were solved from an xterm and others just didn't work.

    It wasn't a big deal in most cases, because there's generally another program that can get the job done, but for the typical home user, it's a deal killer. Nevertheless, I must give credit where credit is due, and Ubuntu has made huge strides in the right direction. The UI isn't close to Windows 7 and I suspect it's not close to OS X either, but Canonical is moving in the right direction.

  • Etern205 - Thursday, August 27, 2009 - link

    See this is the problem with some of linux users, you guys are some what always closed in a nutshell. What you may think is easy does not mean the rest of the world will agree with you. In this day and age, people what to get things done quickly and use the least amount of time as possible. For Mac OS X and Windows getting a simple task done takes like 3 simple clicks, for Ubuntu performing the same tasks requires the user to do extensive amount of research just to complete it.

    I'm glad this article was written by a author who has not head into linux terriroty before and it shows the true side of linux from the perspective of a new user.

    If you like to do ramen coding and so forth does not mean the others will. If linux want's to become mainstream, then they really need to stand in the shoes of Joe or Jane.
  • forkd - Saturday, October 31, 2009 - link

    I use mac, windows and linux and I must disagree with your assessment of "this is the problem with some linux users"

    This article, and this site for that matter, comes from the perspective of a windows (and some mac) user looking at linux. More specifically Ubuntu. From this point of view of course Linux is difficult. A person who is linux focused thinks windows is difficult at first too and is likely to criticize. If you take the time to learn something instead of just criticizing something because it is different you may be a lot happier.
  • fepple - Thursday, August 27, 2009 - link

    Check out all the usability studies the Gnome Project does, then come back and make some more generalization :)
  • SoCalBoomer - Thursday, August 27, 2009 - link

    Again - those are done by Linux people. His points are right on. . .someone a while ago did a "Mom" test, which is closer to what is needed, not people who know computers doing studies on usability.

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