Final Words

Prior to the launch of the Surface Laptop in 2017, every Surface device had a trick up its sleeve. Whether that was the kickstand and removable keyboard of the Pro, the detachable display of the Book, or the amazing display and hinge of the Surface Studio. Surface Laptop offers no tricks. It just wants to be a laptop. Does it succeed? Yes, mostly.

The design of the Surface Laptop 2 is fantastic. Microsoft has achieved the thin-bezel look, while still keeping the webcam and Windows Hello IR camera properly located in the upper bezel. The laptop is thin and light, and very easy to carry around. Although it shares the same display size as the Surface Book 13.5, it’s significantly lighter, making it easier to take on the go. The 3:2 aspect display also provides the laptop with great proportions, and a display that fills the entire space, rather than a large chin on the bottom.

Microsoft makes some of the best laptop keyboards around, and the Surface Laptop 2 is no exception. The keys have a great feel, and the Alcantara keyboard deck provides a really comfortable surface to rest your wrists on. Added to this is the excellent trackpad, which is right-sized and very responsive.

The performance jump from the original Surface Laptop is significant, thanks to the quad-core Kaby Lake Refresh based processor options, and buyers can choose a Core i5 or Core i7 to suit their needs. Microsoft has also dumped the 4 GB RAM option for this generation, which is a welcome change. There’s plenty of storage options available to fit different budgets too, from 128 GB to 1 TB, but make sure you buy enough upfront, since the BGA SSDs are soldered on.

The battery life is likewise excellent, with Microsoft managing to squeeze an incredible amount of runtime out of a relatively small battery.

The new matte black color scheme available with this generation is also a stunner, and looks even better than the matte black did on the Surface Pro 6. The glossy black Microsoft logo on the top adds a touch of character and contrast, and really rounds out the look.

The real controversy with the original Surface Laptop is unfortunately not fixed though. Offering just a single USB port is a strange decision, since it is not very user friendly. It would have been very refreshing to see Microsoft replace the Mini DisplayPort connector with a USB Type-C like they did on the Surface Book 2; but for reasons that are only known to the design team, they’ve chosen to keep this sore spot around with this generation. Microsoft has been slow to adopt this port, which is definitely a mark against this laptop, and precludes being able to charge it with the same charger as a phone, which would be a real benefit while travelling.

The display is also not quite as nice as the other Surface devices in its price category. Both the Surface Pro and Surface Book offer a higher pixel density, along with an Enhanced color option that the Surface Laptop 2 lacks. Considering all of these devices are similar in price at the low end, it would have been nice to see the Surface Book’s excellent 13.5-inch panel used here rather than a unique one for the Surface Laptop 2. It still offers a better display than most notebooks, just not quite as good as other Surface devices.

Overall, the Surface Laptop 2 is an easy laptop to fall for. It offers great styling, a good display, and the Surface touches such as a touch display, great keyboard, and great design. Some people won’t be able to live with a single USB port though, and that decision will knock this laptop out of consideration for those users. But if you don’t need a lot of connectivity, the Surface Laptop 2 is a fantastic device and worthy of consideration. The pricing is generally $100 more than the equivilent Surface Pro though, and that price gap expands significantly at the top end of the range to $400 more for the Surface Laptop for a 1TB Core i7 with 16 GB of RAM. That's a steep price hike over the Surface Pro 6, and is possibly why Microsoft sells far more Surface Pros than anything else in their lineup.

Buy the Microsoft Surface Laptop 2 at Microsoft.com

Wireless, Audio, Thermals, and Software
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  • nikon133 - Thursday, March 28, 2019 - link

    If only they would release "naked" option... without cloth deck.

    I just can't make a peace with cloth hard-glued to metal body. I like the feel of metal, and it is much easier to clean and maintain. I am fully aware this is my peculiarity - I am not big fan of Dell XPS carbon fibre deck, either (demo machines in the shops look very untidy and fingerprint frenzy)...

    I don't mind cloth On Surface Pro. It can be easily replaced. I seem to have paranoia of damaging this cloth accidentally - spill or sharp object - and having to live with it for the rest of machine's life. Scratch on metal surface feels better than teared cloth. And metal does not stain as much as cloth.
  • nicolaim - Thursday, March 28, 2019 - link

    I agree, fabric is just a bad idea.
  • Gunbuster - Sunday, March 31, 2019 - link

    Not really a bad idea in itself. The bad idea is its glued on so you can never fix it...
  • kenansadhu - Thursday, March 28, 2019 - link

    No stain whatsoever on my keyboard deck (5 months of use), but I must admit, having this paranoia on whether my hand is clean enough to touch my notebook isn't too much fun. It's not that I often touch my previous laptops with a dirty hand, but I didn't feel the constant paranoia of it before.
  • Dug - Friday, April 5, 2019 - link

    My original Surface laptop shows no signs of any staining, scratches, or anything else and I use it daily. After using it for so long, metal feels odd and uncomfortable. The slight cushion that the surface has makes it very comfortable to wrest your palms on for long periods of time.
  • nicolaim - Thursday, March 28, 2019 - link

    That USB port is a joke.
  • Lord of the Bored - Friday, March 29, 2019 - link

    Seriously. What the hell kind of computer only has ONE USB por- oh, you meant that it is a compatible port instead of needing an additional adapter to connect to anything you want to use it with.
  • stephenbrooks - Thursday, March 28, 2019 - link

    I wouldn't want to spend $2199 and end up with only 512GB of storage. For that price the laptop better do *everything*.
  • shadowx360 - Friday, March 29, 2019 - link

    No USB-C = No buy. If it's incredibly annoying in 2019, imagine how annoying it's going to be in 2022 assuming you keep this laptop for a few years.
  • wintermute000 - Friday, March 29, 2019 - link

    Pretty much the #1 reason I didn't opt for this, otherwise it was top of my list.

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