Final Words

Prior to the launch of the Surface Laptop in 2017, every Surface device had a trick up its sleeve. Whether that was the kickstand and removable keyboard of the Pro, the detachable display of the Book, or the amazing display and hinge of the Surface Studio. Surface Laptop offers no tricks. It just wants to be a laptop. Does it succeed? Yes, mostly.

The design of the Surface Laptop 2 is fantastic. Microsoft has achieved the thin-bezel look, while still keeping the webcam and Windows Hello IR camera properly located in the upper bezel. The laptop is thin and light, and very easy to carry around. Although it shares the same display size as the Surface Book 13.5, it’s significantly lighter, making it easier to take on the go. The 3:2 aspect display also provides the laptop with great proportions, and a display that fills the entire space, rather than a large chin on the bottom.

Microsoft makes some of the best laptop keyboards around, and the Surface Laptop 2 is no exception. The keys have a great feel, and the Alcantara keyboard deck provides a really comfortable surface to rest your wrists on. Added to this is the excellent trackpad, which is right-sized and very responsive.

The performance jump from the original Surface Laptop is significant, thanks to the quad-core Kaby Lake Refresh based processor options, and buyers can choose a Core i5 or Core i7 to suit their needs. Microsoft has also dumped the 4 GB RAM option for this generation, which is a welcome change. There’s plenty of storage options available to fit different budgets too, from 128 GB to 1 TB, but make sure you buy enough upfront, since the BGA SSDs are soldered on.

The battery life is likewise excellent, with Microsoft managing to squeeze an incredible amount of runtime out of a relatively small battery.

The new matte black color scheme available with this generation is also a stunner, and looks even better than the matte black did on the Surface Pro 6. The glossy black Microsoft logo on the top adds a touch of character and contrast, and really rounds out the look.

The real controversy with the original Surface Laptop is unfortunately not fixed though. Offering just a single USB port is a strange decision, since it is not very user friendly. It would have been very refreshing to see Microsoft replace the Mini DisplayPort connector with a USB Type-C like they did on the Surface Book 2; but for reasons that are only known to the design team, they’ve chosen to keep this sore spot around with this generation. Microsoft has been slow to adopt this port, which is definitely a mark against this laptop, and precludes being able to charge it with the same charger as a phone, which would be a real benefit while travelling.

The display is also not quite as nice as the other Surface devices in its price category. Both the Surface Pro and Surface Book offer a higher pixel density, along with an Enhanced color option that the Surface Laptop 2 lacks. Considering all of these devices are similar in price at the low end, it would have been nice to see the Surface Book’s excellent 13.5-inch panel used here rather than a unique one for the Surface Laptop 2. It still offers a better display than most notebooks, just not quite as good as other Surface devices.

Overall, the Surface Laptop 2 is an easy laptop to fall for. It offers great styling, a good display, and the Surface touches such as a touch display, great keyboard, and great design. Some people won’t be able to live with a single USB port though, and that decision will knock this laptop out of consideration for those users. But if you don’t need a lot of connectivity, the Surface Laptop 2 is a fantastic device and worthy of consideration. The pricing is generally $100 more than the equivilent Surface Pro though, and that price gap expands significantly at the top end of the range to $400 more for the Surface Laptop for a 1TB Core i7 with 16 GB of RAM. That's a steep price hike over the Surface Pro 6, and is possibly why Microsoft sells far more Surface Pros than anything else in their lineup.

Buy the Microsoft Surface Laptop 2 at Microsoft.com

Wireless, Audio, Thermals, and Software
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  • id4andrei - Friday, March 29, 2019 - link

    TB is also proprietary; Intel only, locks AMD out. Proliferation of TB could damage AMD's mobile ambitions and no one wants Intel only notebooks. Also DMA vulnerability has been demonstrated already(Thunderclap) so TB has that against it as well.

    I'm not against USB-C, USB-C is the future USB connection, however, on single port notebooks(like the Macbook), USB-A is better than USB-C, for now. Marrying TB with USB-C was a mistake and has damaged adoption of both.

    On serviceability I agree on all counts but that's now what I argued.

    I believe in USB-C as the next USB standard, but for now, USB-C is not as useful as USB-A.
  • akvadrako - Sunday, March 31, 2019 - link

    TB is not proprietary; it's even called USB-4 now.
  • flgt - Thursday, March 28, 2019 - link

    Our whole department is converting to Dell laptops with USB-C docks.

    Having said that I find the experience with the work USB-C dock and my Surface dock at home to be comparable, and the Surface drivers to be much more stable. Whatever Dell is doing makes the docking/undocking experience a real PITA. I’ve updated everything but it is still flaky.
  • Dug - Friday, April 5, 2019 - link

    Actually most people do care that work at a desk. The Microsoft implementation is limited to their dock which if you look, doesn't work. Thunderbolt is far superior and allows for multiple monitors, Ethernet, multiple USB ports including USB-C, SD card reader, and charging. all with one cable. It works really well. The only reason are company didn't go with Surface laptops, was this limitation.
  • ikjadoon - Thursday, March 28, 2019 - link

    Quick correction on the first page:

    >12.3" 2256x1504 3:2 PixelSense

    The Surface Laptop 2 has a 13.5" display, not 12.3".

    https://www.microsoft.com/en-us/p/surface-laptop-2...
  • Ryan Smith - Thursday, March 28, 2019 - link

    Fixed. Thanks!
  • ikjadoon - Thursday, March 28, 2019 - link

    "The Surface Laptop 2 with its Core i7 is more or less in-line with the rest of the Core i7 models, where you’d expect it to be."

    The Surface Laptop 2 i7-8650U has 5% higher CPU boost than the Zenbook 3's i7-8550U, but has a 20% slower Google Octane score, 23% worse Mozilla Kraken score, and 10% lower WebXPRT 2015 score.

    These are big gaps--that's the performance leap between 2-3 Intel CPU generations. What's the discrepancy here?

    The Lenovo C930 has a longer PL2 (i.e., Tau) vs the Laptop 2: is that true for the Zenbook 3, too? Its review says its PL2 is 29W, but no Tau time is given.

    https://www.anandtech.com/show/12062/the-asus-zenb...
  • ikjadoon - Thursday, March 28, 2019 - link

    So the PL2 is far lower, 50% less than the Zenbook 3:

    >In this case, Microsoft seems to have set the PL2 level to about 20 Watts.

    It's weird it does so well in Cinebench R15 Single-Threaded, but flops on its face on the web scripting benchmarks. Seemingly, the web benchmarks are more realistic for this kind of light laptop and so...it seems farther away from most other i7's, then, right?
  • eva02langley - Thursday, March 28, 2019 - link

    So much hope for having a 3750h version... I guess I need to look somewhere else again...

    Well, at least I didn't have to buy a MS product.
  • ilkhan - Thursday, March 28, 2019 - link

    No type-C? I'll stick with my Book 1 for a little bit longer.

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