Final Words

Over the past few years, Motorola’s phones have stuck to the same formula—unique design, conservative features, near-stock Android, and reasonable pricing. Rather than tweak a few variables and release updated Moto X models, however, Motorola derived a completely new formula with an output variable equal to Z.

Motorola is the latest company to embrace the modular smartphone concept, following LG’s G5 earlier this year and Google’s continued efforts with project Ara. The premise is simple: extend the phone’s capabilities by attaching modules with additional sensors, speakers, controls, etc. instead of cramming everything into the phone itself and making it too cumbersome and expensive. We’ve yet to see any compelling modules amongst LG’s Friends and Motorola’s Moto Mods, though—a problem, I think, that extends beyond lack of imagination or engineering talent. A smartphone’s strengths are its high level of integration and wireless radios for communicating with external devices. Sticking a separate module to the phone negates both its wireless capability and its tightly integrated hardware, creating something that’s neither as good as a phone with that feature integrated inside nor a phone coupled with a wireless accessory.

While I’m still not sold on the modular concept, Motorola’s Moto Mod system is the most compelling. Its use of strong magnets makes attaching and removing the modules a snap. Best of all, they’re hot swappable. Unlike LG’s system, there’s no need to reboot the phone; the module just snaps on and works as expected with tight integration with the operating system.

As I alluded to above, you cannot get something for nothing: Some design compromises were necessary to make this modular system work. Because the modules add bulk to the phone, Motorola worked to minimize the Moto Z’s own weight and thickness. The Moto Zs’ thin profiles and flat backs result in a significant camera hump, no 3.5mm headphone jack, and, for the thinner Moto Z at least, limited battery capacity. Despite Motorola’s efforts to make the back of the phone visually appealing, the camera hump, exposed electrical contacts, and less-than-comfortable feel from the flat back and unblended sides make the phones feel incomplete without a Moto Mod or Style Shell attached.

The Moto Z Droid’s undersized 2600mAh battery places it behind nearly every other flagship phone in our battery tests. Despite their smaller size, the Huawei P9, HTC 10, and Galaxy S7 all have larger 3000mAh batteries and longer runtimes. Heavy users who cannot top off the phone while on the go will likely need to use the modular battery pack to make it through a full day. This does boost capacity to 4820mAh, but it’s still thicker and heavier than the Moto Z Force Droid, whose 3500mAh battery can last a whole day on its own.

Besides the design shortcomings, there is not much else to complain about. The Moto Z Droids are excellent performers and among the fastest phones currently available. Internal NAND performance is particularly strong, which translates to faster app launches and installs. An updated driver makes the Adreno 530 GPU’s peak performance even better, and both Moto Z Droids experience less thermal throttling than other Snapdragon 820-based phones such as the HTC 10 and Galaxy S7 edge.

The Moto Z Force Droid’s camera also performs well. It’s among the best, if not the best, camera currently available when shooting in good light. Low-light performance is also very good, but the Galaxy S7 is just a little better. The Moto Z Droid handles exposure and white balance nearly as well, but its lower-resolution sensor captures less detail and it suffers from purple fringing along the edges of dark objects on light backgrounds. Its lens also shows a loss of sharpness in the corners.

Motorola offers two settings for the Moto Z Droids’ 5.5-inch QHD displays: one that takes advantage of AMOLED’s larger gamut to display more vibrant colors and another calibrated for sRGB that prioritizes color accuracy. The only negative issue, which affects both modes, is a blue-shifted white point that degrades grayscale accuracy. Peak brightness is similar to other AMOLED panels at about 350 nits at 100% APL. Like Samsung’s phones, the Moto Zs’ auto-brightness mode boosts peak brightness to 504 nits for improved viewing in sunlight.

Motorola continues to ship a nearly stock version of Android 6.0.1 Marshmallow that relies almost entirely on Google’s apps. The only exceptions are Motorola’s redesigned camera app, which now includes onscreen controls for the shutter, HDR, flash, and timer, along with a professional mode for controlling focus, white balance, shutter speed, and ISO manually, and its “Moto” app (shown below), which continues to be the gateway to Motorola’s extra features.

There’s a “Quick Capture” action that opens the camera from the lock screen or from within any app by twisting your wrist twice. You can also swipe up from the lower bezel to shrink the screen, which is a new one-handed feature for the Moto Z. One of the features I’ve always liked about Motorola’s phones is the ability to wave my hand over the phone to trigger Moto Display. This is great for checking the time and notifications when the phone is sitting on a desk. Moto Voice is Motorola’s version of Apple’s Siri, allowing you to issue voice commands after speaking a customizable launch phrase. It can also read incoming calls and messages out loud when it notices you’re in a specific environment, like your car.

Because the Moto Z Droid Editions are Verizon exclusive phones, they come with the usual carrier blight and bloatware. By my count there are 7 Verizon apps, including “Message+” that replaces the default messaging app, and 10 others you probably do not want, some of which cannot be removed.

Back when Google still owned Motorola, the company was known for its relatively timely software updates; however, under new parent company Lenovo, its updates have been rolling out far more slowly. Using last year’s Moto X and Moto G as examples, Motorola now appears to be on a quarterly release schedule for security updates. We asked Motorola about software support, and while it remains committed to providing software and security updates for its products, it will not provide them on a monthly basis. Instead, multiple monthly security updates will either be bundled together or rolled out with even less frequent OS updates, leaving its customers exposed to critical vulnerabilities for several months. I understand the economics behind this decision even if I do not approve: Software maintenance, testing, and validation costs real money. But the Moto Zs are not inexpensive $100 phones with a razor thin profit margin—these are phones selling for more than $600. If Motorola is going to charge a premium for its phones, then it needs to deliver a premium experience, which includes monthly security updates.

Motorola’s Moto Mod system works well, but the modular smartphone theory remains unproven. A modular system will always be thicker, heavier, and more costly than a tightly integrated one, and we have yet to see any truly enticing, must-have modules that justify these tradeoffs. Motorola seems committed to the idea, though, so perhaps some interesting use cases will evolve.

If you find the current Moto Mods appealing, the Moto Z Droid is the best option. Its thinner and lighter frame means less bulk with a module attached, and its smaller battery can be supplemented by a Power Pack or one of the other Moto Mods’ internal batteries. If you’re not interested in the modules, then the Moto Z Force Droid, with its bigger battery, better camera, and Moto ShatterShield screen, is the better choice and a great performing phone as long as you cover the naked back with a Style Shell and can live with Motorola’s software update policy. However, at more than $600 and $700, respectively, the Moto Z Droid and Moto Z Force Droid do not deliver the same value as previous offerings. It’s hard to justify these prices when you can get a comparable high-end phone for less money and pair it with a cheaper wireless or wired accessory to get the same functionality.

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  • grayson_carr - Thursday, July 28, 2016 - link

    I should also say, I would have bought the regular Z and put up with a battery mod if it had the same camera as the Force. Giving the $620 standard Z, the true flagship for everyone who isn't a Verizon customer, a vastly inferior camera was a big, big mistake. I think that decision will have a direct and noticeable negative impact on sales. No one wants a $620 flagship phone with a mediocre camera in 2016, and Motorola has a great camera in the Force at their disposal! It boggles the mind. Using a different camera module in one takes more engineering resources too. Stupid, stupid, stupid.
  • mortimerr - Thursday, July 28, 2016 - link

    I would love to know what the total cost for materials is for the Moto Z. The Sony IMX214 is only used in budget devices from Chinese OEMs and devices from 2014.
  • Cliff34 - Thursday, July 28, 2016 - link

    It looks more like a marketing decision than an engineering one.
  • kmmatney - Thursday, July 28, 2016 - link

    Can you put a tempered glass cover over one of these? That should keep it from scratching.
  • peterfares - Thursday, July 28, 2016 - link

    Waiting for someone to make a keyboard mod. I'll upgrade from my PRIV immediately, the SD808 is such a terrible SoC.
  • Manch - Friday, July 29, 2016 - link

    YES!!!!! Make a keyboard attachment and Ill throw my money at them. I fucking hate touch screen kb. Took me forever to give up my original Samsung Galaxy LOL.
  • UtilityMax - Thursday, July 28, 2016 - link

    Another carrier locked flagship phone priced at +600USD, or priced at 700+ USD for the non-castrated version. Big YAWN. I don't know why I'd buy this when Nexus 5X is now on an everyday sale at about 240-250USD, and Nexus 6P, together with Oneplus 3, is 400USD.
  • fliptwister - Thursday, July 28, 2016 - link

    Very good review. I agree with most of it. I picked up the Moto Z Force today at Best Buy and I'm very impressed with the phone. The Force is thinner than I was expecting and the battery time is awesome. I have been on phone now for 4+ hours non stop and have only gone through 20% of the battery. What is really impressing me is how snappy the phone feels. My wife has the LG G5 and my buddy has the S7. I have played with these phones extensively and the Moto Z is faster. Apps open instantly. There is no hesitation in any of the phone's functions. I have not tried camera yet but I'm looking very forward to it. I get what they say in conclusion about price but the deal that Best Buy has now makes this a much better deal. I bought the Moto Z Force for $524 and I got a free JBL Soundboost Speaker (valued at $80).
  • aryonoco - Friday, July 29, 2016 - link

    Thank you for your attention to monthly security updates and dedicating a good paragraph or two to the issue.

    No matter how good your camera is or how well-calibrated your display is, I find it completely unacceptable for an OEM to sell a product with known and published remote root vulnerabilities.

    I remember a time, pre Windows XP-SP2 when Microsoft didn't provide monthly security patches, saying similar things about the need for Enterprise testing etc. Then the tsunami of malware happened and MS and the whole PC industry recognised the need for timely security updates. Google and the mobile ecosystem is now at a similar juncture. It took Google years to finally accept the need for timely security updates, but now that they do provide monthly patches, it's up to the OEMs to follow suite.

    Android OEMs need to commit to monthly security updates, and need to commit to providing such updates for a set period of time after the phone is released. Selling a phone which holds so much private information with known remote kernel-level vulnerabilities is not ok. Until such time that Android OEMs understand this, my only advice to people who care about security is: buy an iPhone, or buy a Nexus.
  • BrokenCrayons - Friday, July 29, 2016 - link

    Yeah, how about no? Aside from the name "Moto" being utterly grating to the mind to read and even stupider sounding to utter, $600+ for a phone is really exploiting peoples' lack of self control in making decisions about what to purchase..even moreso because they're going to end up paying around $2,400 more to feed it a data connection from a cellular carrier over the course of a couple years. Fine, for a lot of us that's a drop in the bucket compared to our incomes, but I see an awful lot of lower income wage workers forking over a not-insignificant chunk of their annual income to obtain a phone from their TELCO gods.

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